Pros and Cons of Planet Fitness

Updated on March 9, 2017

Planet Fitness: Reviews, Complaints, and Perks

A gym membership is a big investment. If you're going to be paying hundreds of dollars for a membership, you want to make sure that the gym meets all your needs and that you like going there.

If you're thinking of joining a gym, you're likely considering Planet Fitness, which is one of the biggest national chains in the country. Well, I've been going to Planet Fitness for two years, and it works well for my lifestyle and I enjoy going there, it also has some serious haters (with valid reasons for hating it). Here are some pros and cons to help you decide if Planet Fitness is the right gym for you.

Pros and Cons of Planet Fitness

• Open 24 hours.
• Gyms serve junk food.
• Inexpensive.
• Staff isn't knowledgable.
• Clean.
• The lunk alarm.
• No wait for machines.
• Dress code.
• No group classes, only individual workouts.
• Hard to cancel membership.
• No Wi-Fi.

Planet Fitness Pros

1. Open 24 Hours

This may not matter for everyone, but it is really important for me since I'm an early morning exerciser. I take advantage of this by getting to the gym at 5:00 am every day, along with the ten or so people who are already there when I arrive. What I like about 24 hour fitness centers is that you don't have to plan your day around their hours, which makes it easy to avoid busy times. It also allows you to be a bit more spontaneous with your gym going. Maybe you just suddenly feel like going to work out at 9:30 at night.

2. Inexpensive Fees and Low Rates

I pay $20 a month for my PF membership – and that is for the highest level they offer, which includes unlimited tanning, one free guest per day, access to any Planet Fitness in the US, unlimited massage chair, and discounts on with a number of fitness apparel brands. I think the cheapest membership is only $10 a month. To compare, other gyms in my area charge between $30 and $50 a month.

3. Cleanliness

I can only speak for the handful of PF's that I've been to, but all of them have seemed to be pretty clean. The locker room at my location is always really clean and well-stocked, and the shower curtains are changed often so there' s none of that mildew smell. Unlike a lot of gyms, I don't worry too much about touching the surfaces or machines. I do wish they would get the pre-moistened gym wipes instead of the paper towels and spray bottles though.

4. No Wait for Machines

The cardio deck in the Kalamazoo, Michigan Planet Fitness.
The cardio deck in the Kalamazoo, Michigan Planet Fitness. | Source

Before graduating college I used my school's gym and if you went at a busy time you more than likely would have to wait for a cardio machine. By contrast, Planet Fitness has plenty of treadmills, ellipticals, and bikes for everyone. Personally I have never seen the cardio deck completely full; there is always at least a few of each type of machine available.

I also like that they do not have a time limit for the machines. I have been to some gyms where they limit you to a 30 minute block and don't allow you to sign up for back to back times which is a huge impediment to anyone who likes to run more than 3 or 4 miles.

Planet Fitness Cons

1. Encourages Bad Eating Habits

On the first Monday of each month PF has a "pizza night" where they give out unlimited free slices of pizza. The first Tuesday morning of each month there is free bagels and coffee. That's not all, they also keep a huge jar of tootsie rolls on the front desk and encourage people to take some as they leave. Some people have a theory that PF does this to impede their client's diets and force them to continue using the gym. I don't think that is quite their goal, but either way it is a bad thing for a gym to be doing.

2. Staff Isn't Knowledgeable

When I first went in to sign up for a membership, I was given a tour by one of the men at the front desk. As he took me around the gym he admitted that he didn't know how to use several of the machines. Personally I found this funny and wasn't concerned since I am experienced enough to know what I'm doing, but for a first time gym goer this could be a real problem that could cause an injury. Despite that I have always found the employees at my location to be friendly and in a good mood.

3. The "Lunk Alarm"

The lunk alarm.
The lunk alarm. | Source

I have mixed feelings about the Lunk Alarm. Planet Fitness defines "Lunk" as "one who grunts, drops weights, or judges." The alarm will be set off when someone does any of those things. While I agree that some people take grunting way too far, you have to give them a little leeway. And dropping weights? Yes, it should be avoided, but it does happen. Would you rather have people drop a weight on the ground or struggle with it and possibly hurt themselves? (Note: I've never actually seen the alarm go off in my gym.)

4. Dress Code

Apparently Planet Fitness has a dress code that says "no jeans, no do-rags/skull-caps/bandannas, no boots/sandals." While most of that seems like common sense to me, I've also heard rumors that they don't let women wear crop tops, though I've certainly seen people wearing them.

Apparently, the dress code is also enforced at the discretion of local branch managers, who may have different preferences. There have also been a number of reports of the dress code being used to discriminate against certain clients, such as this pregnant woman who claims she was asked to leave because her clothes didn't cover her "bump" enough!

5. No Group Classes

My biggest complaint about PF is that they don't offer any sort of fitness classes. No pilates, no yoga, no spinning, etc. So, if that is they type of thing you look for in a gym, sorry, you will have to look elsewhere.

6. Hard to Cancel Membership

I have no firsthand experience with this, but I have heard from others that cancelling a membership at PF can be a challenge. If you cancel past a certain day then you will be charged for the entire month anyway. There have also been cases of people still being charged after their membership has been cancelled.

7. No Wi-Fi

Now I'm not sure if this is just in the gyms I've been in, but in the 10 or so I've visited across the country not a single one has WiFi. This may seem like a finicky request, however as someone who listens to a lot of Pandora and watches Netflix on the treadmill, those data charges add up! I know some of the higher-end gyms around me do have WiFi, and of course at the campus gym I can use theirs, but Planet Fitness would really get a boost in my eyes if they installed it, especially considering their large client base.

Is Planet Fitness right for you?

If you are an avid bodybuilder, probably not. If you are someone looking to get in shape or stay in shape, PF probably offers enough to satisfy you. If you have any experiences with PF that you would like to share, please feel free to comment.

Planet Fitness: love it or hate it?

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      Mike 9 days ago

      Great review. My PF in Lexington my has Wi-Fi and I agree about never having to wait, even during peak hours. Personally I like the Pizza night since I can work out some times and get a slice and not have to worry about what I'm doing for dinner but I do see how it could be a very bad idea to offer this.

      One perk you should add is the $20 let's you bring a guest a day. This means my wife and I have a membership for 20 since we always go together.

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      Finn Liam Cooper 4 weeks ago from Los Angeles

      I switched to PF from In shape. I have never seen the alarm go off myself either and I like the price - 10 a month.

      I don't understand the pizza either and have seen people waiting around for it believe it or not. They offer Hungry Howies here which is pretty basic.

      I do like the 24 hours and that is probably the best point about it....and it is usually clean. I don't care for the showers where I have my membership. In Shape was much nicer in that area.

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      SA.S 4 weeks ago

      My husband and I joined Planet Fitness after canceling our 2yr. long membership with our areas YMCA and toe-testing Genesis, Anytime, 24hr, Orange Theory, and Gold’s. We were hesitant at first due to some of the ugly reviews we found online, but glad we checked them out ourselves to form our own opinions.

      Our “home gym” doesn’t serve junk food any day of the week, but they do have tiny little Tootsie Rolls available at the front desk in a small plastic beach bucket to partake in. Unless you’re a glutton, I don’t see this as a problem or a Con. It’s a very SMALL treat, and studies have shown time and again that we crave what we deny ourselves. If you’re not interested in the bucket of tiny chocolates simply ignore them.

      I would agree that the staff isn’t overly knowledgeable about the equipment (if you ask for a tour they know just enough to show you around and answer some very basic questions), but each PF has a fitness trainer on their payroll who offers small group classes – 30min. Circuit, PF360 Refresh (a yoga-like breathing, stretching, and core workout), PF360 Burn (cardio class), or PF360 Strength (self explanatory), and an Orientation class teaching you how to utilize the equipment on offer. You can also schedule time with the trainer to set up a workout specific to you and your needs. For whatever lack of experience the staff may have concerning the equipment; however, they make up for in cleanliness and kindness. Seriously. You almost always see a staff member busy cleaning something somewhere, and they’re easy to flag down, and always willing to offer help!

      I’ve had no experience with the dress code, nor witnessed any issues others may have or have not had with it or with cancellation of membership, so no comments there.

      Our “home gym” is 24/7 and does have Wifi available, but not all PF’s in our area are or do. There are 12+/- PF locations in the state of Kansas, and out of the ones I know about – 10 out of 12 are open & staffed 24/7 while the others are open from Mon midnight thru Fri 8, 9, or 10PM (depending on the location), with hours on Sat & Sun between around 7AM and 7PM each day, and at least half of the locations offer Free Wifi.

      The “Lunk Alarm” is not an issue for me, nor should it be for others who aren’t there specifically to body build (think Arnold Schwarznegger.) Occasional weight drops can and do happen – especially if you’re a clutz like me – but I have yet to witness anyone make a fuss over it or for the alarm to go off. Free weights are limited, so if you’re there to dead lift and/or body build you’ll have to learn to modify for their guided dead lift with limited weight options (admittedly not very conducive to body building) or take your membership elsewhere :\ If you’re there to get in shape and/or maintain fitness then their free weight limitation shouldn’t be an issue for you.

      No, PF doesn’t have a pool. That’s kind of a bummer, but after 2yrs. w/the Y no one in my family took advantage of the pool facility anyway! We all do, however, take full advantage of the unlimited Black Card access to the HydroMassage beds, massage chairs, tanning, and even use the Total Body Enhancement chamber (less the shaking feature) as a 12min infrared sauna.

      Lastly, I read in the comments where one person claimed PF didn’t have showers, but I have yet to come across one that doesn’t (actually every gym I’ve ever attended has a shower facility of some kind)! In fact, all have showers, and the ones at PF are usually located next to private change areas (helpful for the shy.)

      Oh and, you will need a checking account to start your membership! They do not accept credit cards, so keep that in mind if you're interested.

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      5 weeks ago

      First impression and first 3 weeks working out at PF . I was coming from la fitness- loved but never used pool or hot tub.

      The PF-staff was very friendly and still is every time I walk in. It’s a very clean gym I see staff always thoroughly cleaning equipment. I don’t use free weights but they do have them. I’m usually doing cardio and strength training. I have seen overweight members working out and they seem comfortable and I think that is great. I’ve also seen fit members , it seems like everyone keeps to themselves gets in and out without socializing up a storm and that is how it should be. I would encourage young and old to join. Please go through orientation classes so as to know how to use some machines

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      Jiggz 6 weeks ago

      My Planet Fitness location in Wisconsin does have Wi-Fi.

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      Charles 6 weeks ago

      My location has WIFI 86th and Township Indy!

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      Chris Burdick 7 weeks ago

      Planet Fitness is a Cardio House, not a Gym. ✌️

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      Melissa 7 weeks ago

      I had to cancel once. I went in, prepared to give some explanation and it wasn’t needed. He looked me up and cancelled. No issues. I’m pretty sure any gym will bill you if you cancel after a certain day for the whole month. You also can continue to use it for that month.

      All the PFs I’ve been to have free wifi.

      They have group classes in the circular area but otherwise no, no yoga, spinning etc. Course at these rates you can afford to go elsewhere.

      Never seen the alarm go off either.

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      Sos Rodela 2 months ago

      Horrible customer service at the Dallas Westmoreland location management seems to be going on a power Trip don't waste your time here

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      Kim klocke 2 months ago

      So many of my friends have left to seek a gym with yoga and spin classes can we see if that isn’t possible..?

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      Elizabeth May 2 months ago

      I am 70

      I not over 16 pounds overweight .

      I feel I need to get going and exercising !

      Is Planet fitness for me ?

      I want to start out slow as my muscle tone is very weak . I need to get serious about this !

      Should I consider Yoga first ?

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      Tam 3 months ago

      The gym would be much better if they had showers

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      Rachael Lefler 3 months ago from Illinois

      I tried PF but I quit after a few months. Lack of classes was one thing. Lack of a pool also. And yeah, I don't think they should be handing out bagels, candy, and pizza. Put out some healthier, lower-calorie snacks maybe? Get people revved up about healthy eating! Gyms should promote an all-around healthy lifestyle, not a cycle of addiction. And they go so far to be "judgment free", ie, for regular people, that I worry that they alienate people who are really serious about working out.

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      Miriam 3 months ago

      I have just started going to PF and love it. It's nice and quiet which I like, also my PF does have free wifi.

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      Leslie 4 months ago

      I'm not sure if it depends on the owner. The planet fitness we have in our town has Wi-Fi, Dress code isn't a big deal, I've never noticed the food. But again I don't go there to eat. And Classes run all day long.

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      Mike 4 months ago

      Tear in my beer country music and planet fitness gym workout do not mix are they trying to drive us away ? I’m trying to work out and get motivated, not get depressed and punch somebody

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      anne 5 months ago

      I’ve been going to planet fitness for a while and they do have wifi, the dress code is not enforced, you can lift as much as you want, they don’t encourage bad eating and there are tons of classes for people

      to take.

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      Michael Ladd 5 months ago

      I love the place go 6 days week 2 hrs day!!

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      Ruf 6 months ago

      Just joined this month on the $99/year promo. The price is what enticed me to join. The place is pretty clean but mostly because the members are expected to wipe down the equipment after each use (which is good).

      Lots of machines which seem to be well maintained and fairly new. Limited free weights which discourages the "roid freaks"...for me, that's another Plus. Staff seems friendly without the typical gym "attitude". Open 24 hours which is great. The pre-paid $99 promo is based on demographics meaning Austin, TX offers it but Waco doesn't. Still, $10 a month standard plan is a good value. But I've read lots of complaints about cancellation hassles and that is a bit concerning. Membership fees excludes sales tax. All in all, I'd recommend PF.

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      Virgilio 7 months ago

      Thank you.

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      MrsG 8 months ago

      They just bought out my gym literally overnight, and told us they have SIXTY lb WEIGHT LIMIT. How is that okay? The point of a gym is to build strength, not cap out and stay soft. Now my husband can't work out because 60lbs is literally air for him.

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      Mike 8 months ago

      They don't have a standard bench press at my location.

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      Joanna 8 months ago

      We have wi-fi. Indulgence is fine in moderation.

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      Evelyn 9 months ago

      True, so many clientel so many planet fitness and can't believe they can't afford internet for their members..

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      Dee 10 months ago

      I flirted with Planet Fitness membership using their lowest option $10/month, cancel at any time. What won me over is most of the things mentioned in this article, but I love that it's kind of relax about nutrition and fitness. I think PF represents what a lifelong goal of healthier eating and fitness should model; everything in moderation. What's wrong with having pizza once a week if you eat healthier for 2/3 meals a day. Fitness is a long term, life time goal. Eating habits do not change overnight for the long term. Weight is literally lost one meal at a time and if you slip up at a meal, just eat healthier at the next. I also love, the massage tables and chairs and that I can go to any gym in the USA and bring a friend. Most of my family is reluctant to join a gym; if I can get them to go for free a couple of times; maybe the fitness will become addictive for them and they'll want their own gym membership to attend at their convenience.

      My former gym had many local locations but, I grew tired of the inconsiderate staff, that showed favoritism to some patrons and not others. Their price is comparable to PF and sometimes I miss my old gym because its closer to my house, but I am now a PF member who appreciates the staff's courtesy, cleanliness, Wifi, open 24 hours a day, smaller group classes, tootsie rolls, etc. I am a Plantet Fitner :)

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      Connie 11 months ago

      One thing I do not like that happens in most gyms is people sit on equipment playing with their cell phones. That is inconsiderate. People are busy and don't have time to wait on equipment.

      I have been going for a month and enjoy workout and the massage table. The staff are friendly. The gym is kept clean and neat.

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      Rr 11 months ago

      Ive seen ppl in sports bras and shorts at the PF i go to. The machines have pictures with how to on them so I don't even ask abt them. The candy is for ppl with low sugar which can happen working out. I was unaware that pizza and bagels were junk food. There is nothing wrong with a slice or a bagel.

      The ppl at my location are nice and I've never heard the lunk alarm.

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      tristan 11 months ago

      My planet fitness(in fremont, ca) has wifi available lol

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      Kym 11 months ago

      Just a comment about the tootsie rolls, many gyms keep a sugary candy at the desk because those with diabetes can get low blood sugar from working out. My local college's gym even has them.

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      IndyBeckiH 11 months ago

      Indianapolis location on W 86th has Wifi, and offers one on one fitness coach. I think group classes are available, although I've not taken advantage of it. I have to find out if it has a scale on the premises.

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      Mzkatlb 11 months ago

      The Planet Fitness I've been to in and around Birmingham,AL have WIFI.

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      Rebecca Simmons 12 months ago

      Gadsden, Alabama Planet Fitness gym has wifi.

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      Alli 12 months ago

      The one I go to has Wifi and group sessions you can sign up for. I've never see a lunk alarm. They may differ a little by location. Norther IN has several from city to city i'm, sure even they differ just a little.

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      Hannah 12 months ago

      Hello! Let me shine some light on your cons because not all of them are so. Also, I'm not trying to be rude, I just feel like there needs to be some explanation for some things.

      1. Planet Fitness doesn't encouraged bad eating habits. The tootsies rolls are for your own safety. Sounds crazy right? It isn't. When you do a long, intense workout you run the risk of lowering your blood sugar. The tootsies rolls basically are there to keep you from passing out or vomiting. Some might argue for healthier choices, yet when your sugar is low you need something sugary like candy. The pizza and breakfast events, on the other hand, are a way for them to connect with their communities. Most diets say it is okay to indulge A LITTLE every once in awhile; and these events are not widely posted. You may see one or two fliers if you go looking. Don't go if you know you can't, no one will judge.

      2. It depends on the employees, mine are very knowledgeable and helpful (I visit two separate planet fitnesses and this is true for both). Is it possible the guy you were talking to was relatively new?

      3. I have never seen the lunk alarm set off. Actually, if you ask or visit a bigger planet fitness (the larger ones have a bigger sign with an explanation) , you will find out that the alarm is actually for people who misbehave; such as taunting those who are having difficulty or are being purposely obnoxious.

      4. The dress code only asks that you wear appropriate attire when working out for your safety and liability issues. Other than that, I've seen people wear whatever they want.

      5. They do have group classes, you just gotta sign up for them and they limit you to 5 people. Plus there's so much equipment you can call up your friends and workout together; I do this a lot with my sister and her friends. When it comes to yoga and that, though, yeah you're outta luck.

      6. They actually warn you when you sign up that your initial membership is a year long commitment. So that is a con. Also if you cancel your membership after your pay period has passed then that's on you. You're going to be charged, so know when your payment is and cancel before then.

      7. This has to be location based, both the ones I go to have free wi-fi.

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      Jeff 13 months ago

      The planet fitness (2 in Nashua, NH) have WiFi. Not good enough for streaming movies, but good enough for surfing the web.

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      Abbie 13 months ago

      Thinking about getting a membership.. the only thing that scares me is the lunk alarm. What is even the point of this? Grunting means you're trying, and sometimes when doing a lift you're supposed to drop weights.

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      Jessica 14 months ago

      I've been a member of club fitness, 24 hour fitness, Bally's, a local community center, and the YMCA​. So far planet fitness is the only place I feel comfortable going. I've yet to miss a workout due to the anxiety of people watching. I don't feel the need to excessively layer.

      At my location, people are limited to one slice of pizza and one bagel. It being on a set schedule and only at a certain time of the day really helps one to avoid pizza and bagel days.

      The lunk alarm keeps the crazy growlers at a minimum. I've heard it go off because a guy was clanging weights for 15 straight minutes and literally screaming at every lift. Dropping the weights is something that happens on occasion so it doesn't just go off at one noise.


      The only downside I see there is that there is no daycare so I have to block a 2 hour slot in my day while my son is either at school or at a friend's house. It'll be complicated when summer hits.

      I've found the staff knowledgeable though the trainers wear khakis and that's weird but they aren't working out so it's whatever.

      The best thing about PF is their compassion for people. I got light-headed during a workout (I hadn't eaten in 2 hours and my blood sugar dropped) and multiple workers walked by, stopped, and offered to sit with me and buy me a Gatorade. Also, a trans-woman was using the very private shower and changing room and a woman had a hissy fit about it. How she didn't feel comfortable with a man in the room with her, how disgusting HE is, how horrible HE is... It was difficult to watch. She just sat on the bench and cried while the woman screamed at her. Mind you the woman had undergone top and bottom surgeries.. the staff came in and kicked the screamer out...Of the gym...And revoked her membership, essentially banning her from all locations.

      They follow through. It's impressive.

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      Dee 14 months ago

      I just joined the end of last week. PF is new to my area. Another franchise recently opened in my area too and now Gold's Gym seems to be trying to compete. I was on a family plan at another full service gym with hot yoga classes, pool, etc. So I was disappointed there are no classes at this location.

      However, in the very short time I've been a member of PF, I'm happy with it. My mom goes for free through the Silver Sneakers program and she's getting some of her friends to try it out too.

      We're starting with the 360 program. I like this hybrid program - not 1:1 personal training, but a limit of up to 5 people with a trainer to make sure we're doing things right and building strength and endurance. We do our cardio and stretching outside the 360 class and we're getting a good workout. It makes the gym less intimidating.

      Re: dress code - while I love looking at fit folks, keeping it covered is helpful to those of us who are not quite as fit. I think any correction should be fair and done tastefully. Some people are in the wrong profession or bring their negativity with them wherever they go. That's unfortunate, but don't let it get in your way or impede your goal attainment.

      I'm going to keep pressing forward and hopefully I too will be one of the PF success stories in the not too distant future.

      Thanks for the article AND the comments!

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      Faye 14 months ago

      I really like of very pleasant personality there,clean , equipment always the trainer.only thing missing is an indoors track,as for me.really like it there.

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      Kitty 14 months ago

      The two gyms I rotate between have free wi-fi, as well as classes. I wish they had a pool :)

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      Tasha 14 months ago

      Dress code thing is true came to work out can't cause I had crop top and shorts on

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      Kris 15 months ago

      My PF has wifi.

      The "treats" are like a reward for doing good, and its only once a week. I mean, you would know if you should have that slice of pizza or not. So its not PF being a bad place.

      Only complaint I have for mine, is it is not open 24hrs. On the weekends they close early and reopen in the mornings. Annoying for one like me who has a late night early morning routine.

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      Elisabeth 15 months ago

      The planet fitness I go to offers class and has free wifi. The staff is pretty knowledgeable also. It's always clean. My complaints are that they don't have as much equipment as other gyms, and it's always super busy.

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      Alex Lopez 15 months ago

      I'm no bodybuilder. I am a regular guy: 6'2"--210 lbs. I've never had anything bad to say about Planet Fitness, that is--until now! I've been a member for about 2 years now, and within those two years I've been asked once to put on a different shirt. It didn't bother me because the gentleman that informed me told me in a respectful manner. However, today was different. I've never felt more disrespected, embarrassed, judged, and discriminated in my entire life. Let me explain: today I was wearing a T-shirt that I cut myself to make a customary cutoff shirt. It does expose my chest a little but it is not by any means a "string tank top" as explained in their dress code policy. Keep in mind that I've wore the shirt that I got called out for many times and never have I been called out for wearing it. Initially, I noticed a couple of their workers walking by me (pretending to clean nearby equipment) studying my attire if I was some sort of animal at a zoo; keeping their distance but conspicuously analyzing my gym-wear. I guess I should have seen it coming and should have put on a sweatshirt when I noticed the two workers checking me out, however, that isn't the point. How can they claim to be a judgment free zone if they judge those that wear certain clothes when working out, especially if they are loosely interpreting their uniform policy. I can't express enough how disgusted and not welcome I felt. I would not recommend this gym to anyone.

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      Slawson 16 months ago

      I go to planet fitness in CLEVELAND TENNESSEE and we do have WI-FI :)

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      MeiB 16 months ago

      Thx for this! I just signed up a couple days ago for the $10/mo plan on their $1 start up, specifically for the low cost membership. However, I hvnt been to the club yet and came across your article after googling whether PF has showers.

      I think it should be mentioned that there is an annual fee of $39 automatically being charged around March 1st but after signing up for $1 w/ the first monthly $10 due next month, this really was a no brainer for me. And the plan is month to month.

      I'm specifically going to PF to shed my winter layers on the elliptical in my usual introverted fashion so the lack of classes is fine to me.

      My one initial complaint is the lack of locations in the Los Angeles area for someone who has to metro everywhere. Most people have cars and there are a few in driveable distance from Long Beach where I live but not too many along my commute to the Midwilshire area. Thankfully, I did find one that is just a few min walk from a metro station.

      For $10 month-to-month access to a 24hr gym, I'm hoping for huge returns on this mediocre investment. (Crossing my fat fingers!)

      Thx again for your article.

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      Ann R 16 months ago

      As a foreigner living in United States, I used to workout in 24 hours fitness and I really like it there and they accepted my credit card as my payment. Then, I moved to a new area and the closest gym to my new place was only PF. Went there after a week moving in into my new house to register as a member, walk in for a tour and they don't have fitness classes which was fine because I used to work in fitness industry as a GX instructor back in my country and also I'm a certified yoga teacher, so what I basically need was just a gym to workout and a little space in PF for me to do my yoga routines.

      So I decided to register after the gym tour, pretty much because I have no choice (I have cancelled my 24 hours fitness membership) so I need to workout so bad. Turns out they DON'T accept credit card as a payment. I tried to talk to the staff and explain my situation that I am a foreigner and all my bank accounts were based from my country, and I do not have any local bank account in America. I also told them that how if they have foreigner members like me? Then I told the staff that I am more than willing to pay them in cash too if they accept it because I just want to workout, that's all. The staff who was handing my situation didn't know how to help me so she handed my situation to her manager.

      This is what I dislike the most, The manager was so rude and arrogant when she was explaining to me why PF doesn't accept credit card as a payment. I understand the policy and the situation and more than happy to survey the local bank to create a bank account so that I can register in PF and workout, but I kinda felt offended at the way how she explained to me with an 'annoyed' face also saying that PF has thousands of members around United States yada yada yada and it will be very hard for the company to maintain the payments if customers paying by using credit card, the expiration date and stuff in the most arrogant tone.

      Little did she know that I used to work in fitness industry too and I served hundreds of clients throughout my career and this kind of attitude was definitely unacceptable.

      If only I have a car and can drive around easily here, I would never join PF as I was pissed with the PF gym manager in my area. Now that I finally have my America bank account, I'll just go there and try to register once again.

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      Cathy 16 months ago

      The PF near me has wifi and classes.

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      glenda g hardin 16 months ago

      I read on the Planet Fitness site that they do not have Personal Trainers but they have Instructors who are capable of training you in a single class to fit your personal needs. There is no (One on One ) or regular classes, but there is one day class.

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      So True 16 months ago

      It's true the staff is not knowledgeable about the equipment ....but friendly. Clueless......heard they being investigated.

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      Devin B 16 months ago

      I came across this article and doing a little research on Planet Fitness and I noticed by the comments that this article was a couple years old so I just wanted to update my experience. I am just outside of st. Louis on the Illinois side and I join Planet Fitness this morning everybody was friendly I got a quick tour and started working out. Pajamas really clean and my location does have Wi-Fi they have two different ones you can connect on and they do offer workout classes for free. They go Monday through Friday ranging from 7:30 a.m. until 7 p.m. depending on the day and class. This is my first day going to Planet Fitness but for 10 bucks a month I didn't purchase any of the bells and whistles to go 24 hours a day seems like a pretty good deal to me. I can't speak on everything as this is the first Planet Fitness I've ever been inside butt it meant up to my expectations.



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      Jess 17 months ago

      I just started to go a newer location here in Washington. Thus far it has been great. We have WiFi.

      I don't like that they hire people that don't know what they are doing, which you can tell are kids right out of school, high school. I know everyone needs a job. But the thing is, you tell me I can ask anyone to show me how to properly use a machine, don't just point to the picture on the machine. I wouldn't have asked you then. I guess this is my online issue so far.

      The fact that they are a no judgement zone, but yet have the restrictions, throws me off a bit. Telling me I can't grunt, is a form of judgment.

      After reading some of the reviews and articles on PF, it's interesting. It's a gym, a small gym that is cheap. Get over it really and make the best of your $10 or $20.

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      Kevin B. 18 months ago

      This isn't that accurate. I work in planet fitness the things you deal with based on location and the people that work there. I am the personal trainer trainer for one in NJ and both me and the manager are certified trainers so we are knowledgable as well as help to educate our staff. We have FREE wifi so it's great for Netflix and Pandora users. There's two different ways to cancels and they're very easy. Cancel in club or send a certified letter. The dress code/link alarm don't get used in my location UNLESS you are being extremely loud. Some noise is ok but if you're excessive we'll let you know by walking up to you. We do offer classes/group classes just not Pilates, yoga, or spinning. The group classes we do offer are good classes and you get a great workout in a short time.

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      Snake 19 months ago

      I just saw the lunk alarm thing and would like to add something:

      I think the lunk alarm is a bit much, but it rarely goes off at my gym so it doesn't bother me too much.

      However, I think the reasoning behind it is rather sound. There are "muscle heads" that like to show off in front of all the chubby people still working to get toned and confident with their bodies and it is rather disheartening to see these people dropping weights and grunting unnecessarily loud and generally being idiots. Of course there is a certain breathing technique that should be used when lifting, but when you are making enough noise to disrupt other people so they look at you and your muscles and how much weight you can lift, you need to be called out. Or you need to fork over the money to join a real gym. Don't come to a gym full of mothers and housewives and overweight middle aged people trying to show off. Most people are happy they made it to the gym at all after a busy work day and you're kind of awful for ruing that experience, you know?

      I'm not saying you have to treat everyone like delicate flowers but have some respect.

      And yea, calling someone a lunk is judging, but they're not saying everyone with muscles that care about their body and strength training are lunks. A lunk is a particular type of person with a particular set of negative behaviors. If you avoid those negative behaviors, you are not considered a lunk.

      It's like saying a rude person is a jackass. If you're not a rude person, you have nothing to worry about. But if you decide to practice those behaviors then you kinda deserve to be called one anyway...

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      Snake 19 months ago

      I believe in this case situations are situational. I joined planet fitness the year before last and mine has wi-fi and classes. But I know it may not be the case for every PF. I saw a gym a few days ago and it had what looked to be a smoothie counter. I'd love for my PF to get one too, but I suppose it has a lot to do with how many people attend the gym.

      One think I love about PF that was mentioned in the article is there are so many machines. That was so spot on. World Gym was great, but I had to wait to use some machines, even though there were plenty of treadmills.

      I also enjoyed Zumba and Spinning at world gym and it isn't offered at PF.

      But you can't expect to continue to pay $10 and have the company pay for Zumba instructors at all their gyms too.

      The only con I really agree with is it being hard to cancel. I don't know why PF makes it so hard to cancel their memberships. It's a great gym, but not so great that they are okay to give everyone the run around.

      Luckily,before I got an account with PF, I read a lot of negative comments on BBB about their financial practices. I ended up opening up a Planet Fitness account at my bank that I *only* use for PF. I do not keep money in it and I disconnected it from my savings accounts and main account. I only put money in it just before its time for them to pull it out the account. Or anytime within the first half of the month. It keeps me from having to deal with the drama. And I can close or block them from the account if something goes wrong.

      Regarding the pizza and bagels, it makes sense. Once issue I keep having is when I'm craving something specific, I have to buy an entire pack of the item just to have one or half of one. If I want one serving size of something (say two Oreos or half a bagel), I have to buy an entire package of Oreos or package of bagels. It's easy to consume an entire package of something you've been craving (over a few short days) when you have the package sitting around. What planet fitness allows you do do is have one slice of pizza or one bagel once a month without ordering an entire pizza or buying multiple bagels from the store. You can cheat on your diet by having one thing, but it's one thing twice a month instead of a week of bingeing while you polish off that box of pizza every night for dinner.

      I hope this makes some sense.

      One thing I do notice is hey allow you to have as much as you want. So if you're someone that came just for the Pizza/bagels (and sometimes doughnuts), you're not going to lose any weight and may gain. But if you're dedicated to weightloss, you'll limit yourself and most people that attend the gym will try to limit themselves and probably mostly because they're in a room full of people. There's nothing like wearing workout clothing, being in a gym with a bunch of people and having the intention to lose weight to keep you from over indulging.

      Anyway, I like PF as a gym. It's ridiculously clean, big and most of the staff is friendly. But I do feel like PF is a bit oily in their business practices. If they piss fewer people off with their stupid business practices, they'd probably have happier customers.

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      Meagan 20 months ago

      My PF has free wifi and offers classes... and I am pretty sure all the PF in my surrounding area does as well

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      Dave B 21 months ago

      isn't calling someone a " lunk" the epitome of judging??

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      Mary 21 months ago

      My planet fitness has wifi.

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      Amanda 21 months ago

      Well, I've been with PF 18 months now- and every one in the MD/DC/VA area has wifi. Some of them have nicer/newer machines and a slightly larger variety than others, but for they're all exceptionally clean, and I've never seen them not work. I actually saw one break down- it was a cross-bar weight machine- and the staff went over and tinkered with it for about 20 minutes and poof- up and running again. They do offer classes- but they are low-key and personalized (no more than 5 per class) and they offer individual fitness plans that are completely free once you're a member. I used planet fitness to help me change my life from 324lbs in a 24w down to 148lbs in a size 6. I love that they are everywhere (I travel a lot for work) and I love that they are open 24 hours. They have friendly staff as well.

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      William 22 months ago

      The article was dated for this year so it's not that far off from not being outdated but very inaccurate. Each PF is owned individually. The only two PF I have ever visited had WiFi and some sort of trainer and trainee class. Far as PF encouraging bad eating habits most people can do far worse in their own time outside of PF. I have been to other gyms beside PF and I have seen the same people, the clueless and out of shape. What about making gains? Well not everyone makes gains at other gyms. In my experience I have reduced by body fat percentage from 23% to 8% and it's still dropping from adopting good eating habits, exercise at and outside the gym. If you came here to bash PF, you better have brought your A game because if your fat and chubby, someone like me will destroy you with knowledge and if In shape, I will still destroy with knowledge.

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      Dennis 22 months ago

      We have a woman who wears string top sports bras and Daisy Duke shorts. She flops around while on the tread mill and her muffin top surges over her shorts. The sign in the men's locker room says no string tank tops. I've complained to the management, but have had no response. Is this a form of discrimination? I wish the rest of us who dress modestly didn't have to look at this Wal Mart dressed woman. Chesterfield, MI location

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      private 23 months ago

      I dont know what the heck that person was talking about but on the PF website they call it a GYM.

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      Anna 23 months ago

      They do have wifi, I've never seen pizza and I have no issue with the lunk alarm. There is no reason for males to turn the free weights into a prison yard weight room.

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      Laura 24 months ago

      Idk when this was posted but your blog isn't completely accurate. They defiantly have classes... And wifi

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      Kent 2 years ago

      I have been a member of PF black program and I agree with most of the pros/cons. It is a three year old article and most PF's have WiFi now at least the four I have been to. PF is the opposite of Gold's Gym.

      The biggest improvement should be at PF is personalized trainers available

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      J W 2 years ago

      I have been a member at pf for about 3 months now. Only thing I dont like is the dress code. Being a licensed security officer means I only wear tactical boots. When I was in the army we didn't put tennis shoes on to exercise we wore our boots. It should be a personal choice as to what a member wears within the laws.

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      lilly 2 years ago

      i think you are missing the point...well-written review that gives both sides to help people decide. i have been a member for a while now. i like the $ and the 24 hour option (i have kids so i go very late at night after they are in bed). i dont like that there are no knowledgeable people (at MY PF...yours may be different), no classes and no wifi, but for now it suits my needs.

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      private 2 years ago

      I must say most of what I am seeing on here is totally misunderstood by people who can't take the time to read agreements and understand that once upon a time planet fitness was youngest out of the fitness club business, its actually VERY easy to cancel! just never pass the 10th or you will be billed what $10? or $20? boohoo, its in the agreement read it. Also everyone that I have been to has had a trainer, seemed very knowledgeable to me, the staff was incredible. So the other health clubs I have no idea but most of these issues can use some education/simple reading. Its not a gym, its a health club there is a difference and being an author I suggest you look into that difference. Free pizza yes and bagel mornings yes true, it has helped me to portion control, there is method to there madness. I suggest you read more into planet fitness health club before telling everyone that it is a "GYM" also part of the reason why they get away with most of the things they do. If you have ran into staff who do not know what or how to use equipment I suggest you notify their managers as it is expected to know. I have been to a lot of gyms and the atmosphere is different, I would list all the reason but if people have been to both then they should know. Planet fitness was also built for a particular crowd, what do you know its main purpose was for women, most women are NOT body builders also the club was for new comers people who have ZERO knowledge of fitness and how it works. for experienced users and body builders well there is a GYM for them which is where they would feel more comfortable in, but as for the trainers there is locations with them, and lastly I have been going for a few years and it's sooooo much cleaner and just better, they have everything I need and I am a very fit person thanks to planet fitness. Do not let this artical stop you from joining.

    • YoungWolf profile image

      Flame Alchamist 2 years ago from NYC

      My gym has wifi now. Another con you missed was the use of smith machines. Smith Machines are awful, they create muscle imbalances if they are your primary training instrument. Free weights are more efficient, and any gym that dont have it or lack it, should not be taken seriously.

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      Jason 2 years ago

      if the pizza is once month. I think it's ok

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      Jen Bur 2 years ago

      Love planet fitness. I'm not going to a gym for heavy weights. My goal when going to a gym is health. I use pf weighted machines for upper body and buttocks tone and strength. I also use pf cardio machines. Pf is perfect for those wanting easy and ecconomical access to equipment for health. The encouragement of non judgemental additude is great for beginners who may not be as fit and would otherwise feel uncomfortable. Showers are clean. My pf has private changes rooms next to the showers so I just have a few steps in a towel. No public nudity is nessisary. My only complant is staff is few and often unable to give a real intro to the gym. But the machines are easy to figure out and there are videos on line.

    • BeatsMe profile image

      BeatsMe 2 years ago

      I guess the no wifi thing is a very small issue. If it's cheaper than other gyms and is clean like you've said, it should be good enough. However, classes and eligible trainers are important in gyms. Having them around would be much more helpful especially for beginners.

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      Matt 2 years ago

      Jim & Tom?

      You are correct in regards to a non-diabetic member, but a protein shake or portein bar won't help a diabetic. They need sugar (short term spike) and complex carbohydrates (for longer term levels) to elevate their blood glucose levels. Your "helpful" opinion would put you in the rubber necking/bystander area of a diabetic emergency call, not as a helpful caregiver. If you aren't qualified to give medical advise, don't! Leave it to the emergency care workers.

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      Jim ?Tom 2 years ago

      I believe a ptrotein shake or bar would be better than a tootsie rolls lol

    • Angela Washington profile image

      Angela 2 years ago from Marietta, Ga.

      I had a planet fitness membership for a few months before I switched to crossfit. Its a very unorthodox gym, very different. Like you mentioned I've never heard the link alarm go off, nor have I seen them strictly enforce the dress code. Your hub is pretty accurate and pretty much what I experienced the time I was there.

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      Kala 2 years ago

      The tootsie rolls are for people with diabetes and blood sugar problems. I think it's great! I love my PF

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      jimdynamite 2 years ago

      After working out your body needs to replenish the muscle glycogen that was burned during the workout. That is what the tootsie rolls are for, to restore your glycogen levels and to promote muscle growth. The work out is the easy part, the part that we need to educate ourselves with is the nutrition. Remember abs are made in the kitchen not in the Gym!

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      Fred 2 years ago

      I look at the free candy and pizza as a nice test of will. Train the body and the mind!

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      Sunni 2 years ago

      My PF has wifi and they had towels to wipe down the equipment. They recently changed to the type of towels u use to wash dishes or wipe down tables at restaurants. Which are worse than paper towels. They claim they changed because people were using them after shower. Really? Come on they had to know that was going to happen. My big negative is the people who work there. They can't keep people and they seem to be in this never ending cycle of a$@holes. When u have to interact with them it would be nice if they were at least personable.

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      Zen 3 years ago

      I have seen so many PF in short time in my area. I wanted more info before I tried one out. You experience is very helpful to me. Gives me something to think about. Thanks!

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      Kevin 3 years ago

      I have been a member of planet fitness for almost a year now. I think they are a very good gym for anybody looking to workout with weights or machines. The staff is really friendly and cost is much more friendly than other public gyms. All the bad talk about dress code I have yet to see. Men and women are always wearing tank tops! I personally have to be carefull with my selection of gyms because I wear sixties and seventies style shorts. Other gyms have kicked me out because my workout shorts or running shorts were to short. They are the length of running shorts which don't allow for any privat parts to show. Planet fitness has never complained and its members pay attention to the judgement free zone rule never looking at me weird because of my attire. I for one love planet fitness!

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      engineer81 3 years ago

      Just got out of the US Navy and needed to find a gym. Was very skeptical about Planet Fitness after reading so many negative reviews. When I went to the Steeplechase location in Houston, TX, I was surprised to see that most of the reviews I had read were exaggerated. In the military I was in awesome shape just using my bodyweight in workouts, so that really discounted the complaints about their dumbells only going up to 70 lbs. The free weights and machine weights should be more than enough to get you to a healthy, toned, muscled condition. If you are going for a steroided look or trying to look super pumped, then the gym probably isn't for you. I don't understand why so many people hate on this gym. This company has much more than what I had to work with when I was on deployments. All the negative comments are probably coming from the fact that Planet Fitness will put gyms out of business. The staff was very nice and the facilities were exceptional. Then again, I am prior military so perhaps any civilian gym would look nice to me. I am just glad this gym exists because I am currently unemployed looking for a job, and the low membership fees are truly a good fit for me. Based on the equipment that I saw, this is a great place for beginners and people that want to just be in general great shape. If you want to get into competition status or something extreme, maybe its not for you, but I did see several guys and girls there that were in very good shape.

    • Victoria Anne profile image

      Victoria Anne 3 years ago from Las Vegas

      Brian that may be true for the typical employee, however the PERSONAL TRAINERS should know how to use everything, and I have found that not all of them do.

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      Brian 3 years ago

      The employees at Planet Fitness are not expected to know everything about using the machines and what not-there are pictures on them so you can figure them out for yourself. The employees are expected to perform a variety of tasks some of which are not covered in the training process.

    • Kristen Howe profile image

      Kristen Howe 3 years ago from Northeast Ohio

      This is interesting to know. I'm glad I've joined my local gym last fall, which is only a 10-15 minute walk, depending on the sidewalks and the weather.

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      LRD23 3 years ago

      I like PF, the only thing I wish they had is zumba other than that it's a awesome gym.

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      William 3 years ago

      I'm most concerned about the direct debiting from my checking account every month they require. I have yet to have a good experience with any entity that I have allowed to do that, particularly when stopping, or trying to get it stopped. One business charged me for three months after requesting a cancellation of their services. Then they and my financial institution were back and forth blaming and claiming the other owed me the refund. Both made me the messenger to the other also. I no longer have either of them. The PF page for the club I've been looking at locally states that Certified Mail is their preferred method of informing of desire to cancel. That's not a cheap postal option, especially for just a $10 membership, which is all I would need. Somewhere the numbers exist that show how many have had cancellation/continued billing issues, but they'll never see the light of day. I can't help but wonder what those numbers are though. I do believe I am going to search some more before committing. The comfort level with the billing style leaves me uncomfortable. Why do they not have other options?

    • Victoria Anne profile image

      Victoria Anne 3 years ago from Las Vegas

      Hi Steve, that is odd, I have a black card and I've never had to show my license. Does she go as your guest? I remember when I had a friend going as my guest they made her fill out her address, phone number, etc. every time we went, which was at least 5 times a week. A scale is a good suggestion!

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      Steve 3 years ago

      I am a black card member and I was wondering why my wife has to bring her drivers license every time we come to the gym which is an average of 4 times a week and I also wanted to know why there is no scale in the locker rooms for the customers to weigh themselves before and after their workouts.

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      Andrea Price 3 years ago

      It is amazing that PF would offer free food and unlimited tans and massages. It sounds like they are offering great things to the community.

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      David main 3 years ago

      I have a friend who lives from his van and loves the free food, clean showers and unlimited tans and massages. thanks planet fitness helping him survive.

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      rpg 3 years ago

      The one i go to opend up a cash bar and a vegetable buffet.

    • Journey * profile image

      Nyesha Pagnou MPH 3 years ago from USA

      Thanks for sharing information about your experience with Planet Fitness. I have one near to where I live and I once had a short lived $10 a month membership. I really did not use it as often as I should have and I sometimes entertain the idea of rejoining. I do remember liking it whenever I went. The bright yellow and purple décor is quite energizing/motivating when you walk in, it's clean and there is plenty of media so you can enjoy a show on the large tv screens while you exercise. Thanks again for your hub. Voted up.

    • Ana Koulouris profile image

      Ana Koulouris 3 years ago from Chicago, IL

      Thanks for writing this, Victoria Anne. I feel the same way about my PF membership. While all I need is a simple place to exercise after work, it would be nice if the staff was a bit more knowledgeable about the machines or even the gym's policies (I've spoken to a few employees who couldn't answer relatively simple questions about membership). As for the "Lunk Alarm," it's just unnecessary.

      Very well-written and informed article!

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      Tony 3 years ago

      No group classes for me, but perfect for someone who wants a cheap place to workout and knows what they're doing. Mine has wifi too. Age limit is 14 btw.

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      Abbie 3 years ago

      My PF offers group workouts/classes/activities. Just figured I'd put that out there.

    • lilmissmontana profile image

      Erin Nichols 4 years ago from Montana

      I just read a story today about a 17 year old girl in Michigan who was asked to change or leave because she was wearing a tanktop. I don't have a Planet Fitness where I live, but I'm not sure I would want to go with some of the cons. Yes, the price is right, but I want knowledgeable staff that is going to help me, encourage me, and certainly know if I'm doing something improperly that could result in injury. Sometimes the saying "you get what you pay for" is more true than others. In this case, I think I will stick to a less franchised gym. Great hub and information!!! Voted up!

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      Cathy Baker 4 years ago

      I love going to planet fitness.I am A 74 year old lady.I Did have DIABETES. But now I am What you call prediabetic . THE TOOTSIE ROLL CANDY ,is really for people with diabetes. working out makes your sugar drop. and that is not good. I have my daughter to thank for singing me up!!!

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      Charlie 4 years ago

      My planet fitness definitely does classes haha

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      Jessica Gibson 4 years ago

      i think they give you food because one slice isn't going to hurt you. one bagel isn't going to hurt you. coffee is actually good to drink before you work out, just make sure to drink plenty of water. i think they give you the tootsie roll for a reward.


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